Process Designer

This chapter describes the concepts and procedures involved in creating and maintaining processes. You can find out about:

• What is a process?
• The Process Designer
• Guidelines for developing new processes
• Creating a new process
• Statuses
• Process actions
• Specifying dynamic values for automatic actions
• Sending notifications
• Assignments
• Process Approver
• Tasks
• Decisions
• Preconditions
• Formatting process diagrams
• Validating and activating processes
• Reinitialize: switching between processes within a module
• Administration of Users and CIs from a process
• Adding your process to the shortcut bar
• Templates